.Five9 (FIVN) has been granted the 2024 Aragon Research Study Development Award for AI Get in touch with Centers and called a Forerunner in 2 Aragon Research study Entire world reports: AI Agent Operating Systems in the ICC, 2025, and Intelligent Connect With Center, 2025. The company was identified as the best strategic seller in the AI Representative Platforms report.At the primary of Five9’s innovation is their vision for The brand-new CX, where AI Professionals and AI-empowered Human Representatives collaborate to supply hyper-personalized consumer experiences. The firm recently launched brand-new advancements including Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use technology in market progression and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Technology Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Research World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand new CX, dove Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Analysis Entire world: Plataformas de Agentes artificial intelligence en la ICC, 2025, y Centro de Contacto Inteligente, 2025. Los angeles compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, Los Angeles empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Get in touch with AI et a u00e9tu00e9 nommu00e9e Innovator dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The NEW CX, ou00f9 Brokers AI et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research study Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Analysis Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Sight fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also named a Forerunner in The Aragon Analysis Globe for AI Broker Operating Systems in the ICC, 2025 as well as Aragon Research Study World for Intelligent Call Facility, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), company of the Smart CX System, has been actually named a victor of the 2024 Aragon Investigation Technology Honor for AI Connect With Centers. Additionally, Five9 has been named a Leader in two Aragon Investigation Planet documents: artificial intelligence Agent Platforms in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. This acknowledgment from Aragon Research study emphasizes Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 record roles Five9 as the best
strategic supplier rated in
the document, identifying Five9 s key vision for AI-driven advancement in CX. At the core of the advancement is actually Five9’s concept for The brand new CX where Artificial Intelligence Professionals as well as AI-empowered Person Agents work together to supply hyper-personalized, easy consumer expertises. By enabling companies to deliver transformative customer interactions while lessening prices as well as strengthening effectiveness, Five9 is establishing brand-new standards for AI-powered services in the connect with facility field.
AI is actually foundational for producing remarkable client knowledge, as well as our experts are honored to become pinpointed by AragonResearch as cutting-edge for our initiatives to drive the intelligent call center ahead, claimed Jonathan Rosenberg, Main Technology Officer and also Head of AI, Five9. Our emphasis has been actually, as well as are going to continue to be actually, assisting services deliver those knowledge with user friendly devices and capabilities. With each brand new technology, our experts take a progression for each Five9 and for the field in its entirety.
The Aragon Research Innovation honor determines carriers leveraging ideal use of modern technology to not merely conform as markets alter, but to proactively interrupt and also educate exactly how their markets will develop. Five9 was officially offered with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation honors event.Five9’s commitment to advancement, specifically its vision for mixturing AI Professionals and AI-empowered Person Agents, is specifying a brand new requirement for just how services may deliver hyper-personalized and seamless client experiences, pointed out Jim Lundy, Founder, Chief Executive Officer and Lead Analyst, Aragon Study. This honor and also file identification builds on Five9’s dedication to delivering AI advancements for CX.
Previously this year, the firm introduced brand new developments, featuring Five9 GenAI Center, Five9 GeniusAI, and also Five9 Artificial Intelligence Representatives, that enhance the technique business come close to CX, steering much better results for both customers as well as brokers. Regarding Five9. The Five9 Intelligent CX System, powered by Five9 Genius AI, offers a comprehensive room of services to power AI-elevated customer knowledge that provide far better business end results as well as Take Joy to CX.
Our consolidated cloud-native offering enables hyper-personalized client knowledge and more empowered employees, bring in every client interaction even more linked, simple and easy, as well as personal. Relied on by 2,500 +customers and 1,400+ partners worldwide, Five9 brings together the power of AI, our platform, and also our folks to drive AI-elevated CX.For more information, check out www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Rights Scheduled.
The id of an Aragon Analysis honor victor is actually certainly not a promotion by Aragon Research study of any kind of merchant, item, or company. Perspective resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What major awards performed Five9( FIVN) gain in 2024 coming from Aragon Research? Five9 gained the 2024 Aragon Research Study Development Honor for AI Connect With Centers and also was named a Leader in two Aragon Research World documents: artificial intelligence Representative Operating Systems in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025.
What brand new AI products did Five9( FIVN) offer in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Brokers to change client adventure administration.Exactly how does Five9’s( FIVN )BRAND NEW CX sight effect customer care? Five9’s NEW CX eyesight combines AI Agents with AI-empowered Individual Agents to provide hyper-personalized, effortless customerexpertises while reducing prices and also boosting productivity.
What was actually Five9’s( FIVN) strategic job in the Aragon Analysis World 2025 report? Five9was actually set up as one of the most strategic merchant in the AI Broker Operating Systems in the ICC, 2025 document, identifying their key vision for AI-driven advancement in CX. When carried out Five9( FIVN) obtain the AragonInvestigation Advancement
Honor
?
Five9 was officially presented with the honor on December 10, 2024, at the Aragon Transform 2024 awards service.